Friday, December 02, 2005

Brian Rogers sucks as a Realtor...

...and I'll tell you why: When we were looking to buy a home, we contacted Brian Rogers and his crew. Multiple times. We did not hear back from them. Not regarding the listed houses we were interested in, or to hear about any other homes they could show us. (That would have been nice.)

Fast forward to now. We found a condo and have been there for little over a year. A couple months ago, the phone calls from Brian Rogers and crew started. They were wondering if we were interested in selling our condo. We politely declined the first few times, but thought it was odd that we were suddenly being contacted by this team, since they clearly wanted nothing to do with us before.

But Brian doesn't take 'no' for an answer. After the third or fourth call, I got tired of hearing my name mis-pronounced and tired of telling them the same thing. So I started to get 'less polite' and requested that they stop calling me on this. If I wanted to sell my home, I was perfectly capable of locating a realtor for the job.

So then they sent a guy to knock on our door, to offer us the same pitch. Unbelievable. Again, we told him 'no' and I was surprisingly polite to the guy. In addition to the junk mail flyers we usually get from about four different realtors (Brian's team included,) we started to get personalized letters informing us of how much other units in our complex have sold for and would we like them to sell our condo for us please? Brian would be 'honoured' to serve us.

At what point does this stop being advertising and start being harrassment?

For the record: I will NEVER do business with Brian Rogers or his team. They simply do not treat me with the respect I would expect as a client and clearly do not listen. I would not reccomend their services to anyone, and would go so far as to reccomend any of several other quality realtors, like Pat and David Dyck, with Century21. I will also actively monitor further communication received from Brian Rogers and his crew and document it here. Way to piss off your client base, Brian.

3 comments:

Endless Drool said...

Almost makes you wish they used something like Top Producer to keep track of who they've contacted and what kinda vibe they got...

iTripped said...

Actually I wouldn't be surprised if they did use TP. This is just analog spam that I'm dealing with. I guess I'll just have to give him an analog Denial of Service.

gwilli said...

yeah! fight the power!!

down with buck rogers!!